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Meet your Site Agent

Anagram gives your store a Site Agent: an AI assistant that lives on your site and talks to shoppers the way your best salesperson would. It answers product questions, recommends items from your catalog, helps people find the right size or a nearby store, and nudges browsers toward checkout. You set it up once. There is one agent per store, and it shows up wherever you place it: as a search-style bar in the middle of the page, a floating chat button, or a panel embedded right into a page.

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How it fits together

Everything you do in Anagram happens in four areas:

Brain

What your agent knows and how it behaves. Knowledge, Rules, and Skills live here.

Launch

Where your agent appears on your site and what shoppers see first.

Actions

Things your agent can do beyond chatting, like showing store locations or sending leads to Klaviyo.

Analytics

Engagements, assisted sales, and full conversation transcripts.

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Where to start

If you’re new, the onboarding page explains the setup wizard you’ll see on first sign-in, and the quickstart walks through the four-step launch checklist on your Anagram home page: add knowledge, test the agent, configure a placement, and put the snippet on your site. If something isn’t working, check troubleshooting first. If you’re still stuck or can’t find what you need in these docs, email support@anagram.ai. A real person reads it.